The German version is legally binding; this translation is for convenience only.

Deutsche Fassung (maßgeblich) / German version

Reviews

You submit reviews for FiBu to go on behalf of Masterivo, the provider of all Masterivo apps, on Trustpilot or Google. We do not show customer reviews on our website or in the app.

The app asks all users according to the same fixed rule (no earlier than 7 days after first use and after 5 completed learning units, at most twice), regardless of their results and regardless of whether and how they answered the optional short feedback in the app (“How do you like FiBu to go so far?”). There is no compensation for reviews. We do not check reviews that you submit directly on Trustpilot or Google.

Anyone who has bought a pass can additionally request a review invitation from Trustpilot in the app, provided this function has been set up: our licence service then checks the purchase with our retailer Dodo Payments, and Trustpilot sends the review link to the email address used for the purchase.

You can also tick a box before the purchase to say that we may ask you for a review by email about two weeks after the purchase. You confirm this once more by email. Everyone who has consented receives the invitation after the same waiting period, regardless of their results.